Last Updated: July 21, 2025

Thank you for visiting and shopping at Innova Group. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website: https://innovagroup.com.pk.

Order Processing


  • All orders are processed within 1–2 business days after receiving confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • In case of high order volume or delays due to unforeseen circumstances, we will notify you via email or phone.

Shipping Methods & Delivery Times

We offer nationwide delivery within Pakistan via trusted courier services.

Standard Shipping = 3–5 business days

Express Shipping = 1–2 business days

Local Delivery (Lahore Only) = Same-day or next-day

Note: Delivery times may vary based on location, weather, or courier operations.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on weight, location, and shipping method.

Shipment Tracking

Once your order is shipped, you will receive an email or SMS notification with your tracking number and courier details.

Order Delays or Issues

If there is a delay in shipping or your package is lost/damaged in transit, please contact us immediately. We will work with the courier service to resolve the issue promptly.

International Shipping

Currently, we do not offer international shipping. We only ship within Pakistan.

Contact Us

For any shipping-related questions, please reach out to our support team or contact us.